We found that several organizations and companies :

-Start to suffer from spending lots of money on Information Technology. They been convinced by the solution provider(s) that its low-cost solution at the beginning and then they find themselves spending large amount on operations.

-Locked in solutions that they cannot upgrade or replace it easily due to many reasons. Others spend huge money on system(s) that they utilized less than 10% of its functionality. 

-Want to keep on premises solutions, but they will have financial impacts to renew/upgrade their systems/infrastructure, others face impacts in service availability.

 -Complains on cloud service performance or/and limitations. Some have moved and migrate their data to cloud providers then they found obstacles to return back to on premises solutions. 

-Confused of which IT services that they can out-source to reduce IT budget or to reduce IT operations. 

-Confused of what security solution to go with, and how to protect their system and network against attackers. 

-Nowadays many vendors provide nearly the same systems and solutions, but with different functionality and different prices. We found that the IT organizations’ representatives had difficulties to choose which system to go with it. In addition, that vendor sales team keeps following and annoying them.

The fact is, the information technology now are very complex and extremely confusing, not for end users only, but for the IT professionals themselves. Your setup has to be planned carefully and you must be selective and to choose the right hardware, platforms, software, applications, vendor & suppliers.